All case studies are from the last three years.
Nobody wants a 'black box' in their car. For Marshmallow's first Telematics launch, I had to design for transparency in a category built on surveillance. It's now 38% of Marshmallows new business, proving you can win on trust even when the price isn't the only lever.
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Opening Moves was meant to change Bumble's trajectory, but the UX and marketing wasn't meeting people's expectations. After a round of redundancies we took on the project increasing adoption of the feature by 40% and good chats by 5%.
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Building on our success from Opening Moves, the content designer and I proposed dedicated time to brainstorm with our team. Our goal? To develop evidence-based features that truly resonate with Bumble users and get shipped.
Coming soon
Marshmallow is essentially an insurance product. When I joined the finance team, I was tasked with developing a financial feature for the app. I soon realised that it's not just about finding the right market fit or ensuring the app supports this addition; it's about how our solution can expand and integrate more products seamlessly.
Coming soon
Always happy to have a chat or a coffee, whether it's a big product challenge or just a conversation, feel free to reach out.